NEW PATIENT APPOINTMENT FEE
If you are a new patient, a non-refundable $50 fee will be charged to book an appointment. This goes towards your service when you come in. If you do not show up for your appointment or are considered a late cancel (within 48 hours of the appointment), the $50 will be used to cover the NO SHOW/LATE CANCEL FEE of $50. This credit will be lost. If you reschedule ahead of time, you have 30 days to use your $50 booking fee credit.
FORMS OF PAYMENT
We accept the following forms of payment:
CASH
CHECK
VISA
DISCOVER
MASTERCARD
AMERICAN EXPRESS
FLEXIBLE SPENDING ACCOUNTS*
*Insurance typically does not cover aesthetic or cosmetic services. Some surgical services we provide may be covered by your insurance, but you must check with them first
for existing clients
CONCIERGE APPOINTMENTS
Dr. Ashley provides concierge appointments for days she is usually out of the office. There is a non-refundable $150 charge that will be processed upon booking this appointment. This charge does not go towards your services.
Concierge appointments are typically reserved for FILLERS. Concierge patients are reserved for people getting 2 or more syringes.
Because we open fresh vials of neurotoxins daily, it is hard for us to accommodate Xeomin Concierge patients that get more or less than 50 units.
REFERRAL POLICY
Clients who refer a new client to the practice will receive a $50 account credit to be used towards services. Accounts will be credited once the new client has paid for a service. New clients must write your name on their short information form at their initial consultation. No retroactive credits will be given.
CANCELLATION POLICY
Please let us know if you are unable to keep your appointment. IF YOU DO NOT RESCHEDULE OR CANCEL YOUR APPOINTMENT AT LEAST 2 DAYS (48 HOURS) PRIOR TO YOUR APPOINTMENT TIME, A $50 FEE WILL BE CHARGED TO YOUR CREDIT CARD. If this fee is charged to your account, it must be paid BEFORE any further appointments can be booked. We reserve the right to have patients who often violate our booking policies, to pre-pay an appointment deposit for future appointments.
OTHER POLICIES
CHILD POLICY: For the safety of children and the comfort of our guests, we ask that you do not bring children under the age of 10.
CELL PHONE POLICY: With respect for our clients, no cell phone use is permitted in our treatment area but we will certainly take a selfie with you if you ask!